Monitor social, forums, reviews, and job changes across your customer accounts. Detect competitive evaluation, champion departure, and sentiment decay before it hits your CRM.
of churned accounts had external warning signals 60+ days before renewal
How It Works
We watch 15+ platforms across every employee at your customer accounts — not just the 3 contacts in your CRM.
AI classifies each signal: competitive evaluation, champion departure, expansion trigger. Scored 0-100 with confidence levels.
Alerts in Slack, CRM, and email with AI-generated summaries and recommended next steps. Your team acts on intelligence.
Signal Taxonomy
Real examples of the external signals we detect across your customer accounts.
Competitive Evaluation
"Someone at the account asked Reddit for alternatives"
Champion Departure
"Key contact updated LinkedIn to a new company"
Negative Review
"New 2-star G2 review from someone@customer.com"
Expansion Signal
"Account just raised a Series B"
Sentiment Decay
"VP commented on competitor post for the third time this month"
Tech Stack Change
"Job posting mentions switching to a competitor tool"
Pricing
Start small, scale when ready. No setup fees, cancel anytime.
100 monitored accounts
500 monitored accounts
Unlimited monitored accounts
See how Churn Signal detects risk signals 60-90 days before they hit your CRM.
See the Demo